Get in Touch With Us
Got a question about one of the sites we've reviewed, spotted something that needs fixing, or want to flag a concern about a listing? This is the place to reach us. We read every message that comes in and try to make it easy to tell us what you need.
How to Get in Touch
Email is the best way to reach the Online Crypto Casinos team. Write to us and let us know what your message is about in the subject line — that alone helps us route it to the right person and get you a proper answer faster, rather than a generic one.
We aim to reply within a couple of working days. During busier stretches it can take a little longer, but every message gets read by a real person, not an autoresponder.
What We Can Help With
- Questions about our reviews or rankings — if you want more detail on how a site in our lineup handles supported coins, payout speed, bonus terms or licensing, ask and we'll clarify.
- Corrections — crypto casinos change their bonus terms, supported coins, licensing details and withdrawal limits fairly often. If something on the site looks out of date, tell us and we'll check it.
- Content suggestions — if there's a coin, payment method, or a specific angle on crypto gambling you'd like us to cover in more depth, we're open to hearing it.
- General feedback — good or bad, feedback on how we present odds, comparisons, or terminology helps us keep the site useful for the next reader.
- Concerns about gambling harm — if you or someone you know is struggling with gambling, please say so in your message. We'll point you toward support resources, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of anything on this site.
What We Can't Do
We're an independent review and comparison resource, not a casino operator, payment processor or wallet provider. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity for a casino, or access any operator's internal systems on your behalf. For account-specific issues — a delayed withdrawal, a KYC request, a locked account — you'll need to contact that casino's own support team directly, since we have no visibility into individual player accounts.
We also don't provide tax or legal advice. If you have questions about how crypto gambling winnings or crypto gains are taxed, or about the legal status of online gambling in your specific state, a qualified tax or legal professional is the right person to ask, not us.
Before You Write In About a Specific Site
If your message is about one of the casinos featured in our rankings, it helps to include:
- Which site the message concerns
- Roughly when you noticed the issue (e.g. a bonus term, coin support or licensing detail that seems wrong)
- Any link or screenshot you can share showing the discrepancy
This lets us verify the point quickly against our own research rather than going back and forth over email.
A Note on Independence
Online Crypto Casinos may earn a commission when readers sign up through links on this site, but that relationship never decides how a casino is ranked or reviewed. If you think an editorial decision looks off because of that, tell us — we'd rather hear it than have it go unsaid. If you're comparing options for players outside the US, our Trusted Non GamStop Casinos UK page covers that market separately.
Age and Responsible Gambling
berukids.com is intended for adults aged 21 and over, or the applicable legal minimum in your state, and all correspondence should come from someone of that age. Offshore crypto casinos are not held to the same player-protection standards as state-regulated US operators, so if you're reaching out about a struggle with gambling, please don't wait — contact the National Problem Gambling Helpline at 1-800-GAMBLER, or mention it in your message and we'll share further resources.